terms & conditions

1. Introduction

Welcome to sama:you (“we,” “our,” or “us”). By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our services.

2. Services Provided

sama:you offers Ayurvedic consultations, wellness advice, and related services. These are intended for informational purposes and should not replace professional medical treatment.

3. User Responsibilities

By using our website, you agree to: 

  • Provide accurate information when booking consultations. 
  • Use our services for personal wellness and not for commercial purposes.
  • Refrain from sharing misleading or harmful content.

4. Payment & Refund Policy

Payments for consultations and services must be made in advance, on the day of the consultation at the latest.

Refunds will be granted for appointments cancelled by the client at least 48 hours prior to the appointment time. Cancellations with less than 48 hours notice are not eligible for refund.

If I have to cancel an appointment, the client will be offered an alternative appointment time.

5. Limitation of Liability

We strive to provide accurate and beneficial Ayurvedic guidance. However, we are not liable for: 

  • Any health outcomes resulting from advice provided. 
  • Technical issues or website downtime.
  • Third-party links or external content accessed through our website.

6. Intellectual Property

All content, including text, images, and branding, belongs to sama:you. Unauthorised use, reproduction, or distribution is prohibited.

7. Privacy Policy

Your personal data is handled in accordance with our Privacy Policy. We prioritise confidentiality and security.

8. Changes to Terms

We reserve the right to update these Terms and Conditions. Continued use of our website implies acceptance of any modifications.

9. Contact Information

For inquiries regarding these terms, please email me at hello@samayou.co.uk.